For years I've thought that Canada Post parcel delivery service does not in fact deliver parcels -- they deliver parcel delivery notices, those notices stating that one's parcel is at the post office waiting for pick-up as there was no answer when delivery attempt was made.
If no signature is required, it's up to the driver discretion. The old one on my route would always drop them, the new one never does. Kind of annoying as he can't drop them at the leasing office either as it closes at 5 and my packages always come later than that as I'm only 5 miles or so from the UPS warehouse so they do those at the end of their day. At the end of the day there should be no sloppy service what so ever, is be surprised at the size of the parcel that it was not a van coming round, royal were entrusted to ensure the delivery of a parcel that means effectively through your front door qhere it 'becomes' your property left in the bin the bin with a note through the tells me ' well I've knocked, can't be bothered to take this back to depot' attitude and a mindless attitude to the protection of our mail.
When I got one of these notices, I'd look at the date on it, think about where I was, then suddenly realise I was at home all that day. I'd puzzle over how I missed that distinctive courier/letter carrier/police knock on the door. It happened over and over until I decided that Canada Post doesn't actually deliver parcels that need signatures, only the notices. My take on their thinking was that no-one is at home, so why bother. Today I have proof I'm right.I got one of those bloody delivery notices, called Canada Post, got the 'we only do one delivery; I'll have the supervisor call you' spiel. When? In 24-48 hours. Wow. Love the expedited service. Then she had me read out the date and time. Suddenly it hit me: I was home on that date. But what was I doing at that time? Hmmmm....I kept cogitating after I hung up, checked my phone display...and...another flash. I was on the phone. Not only had I received a call just before the stated delivery time, I remembered that I was sitting, looking out the front window, one couch length away from the froont door. I would've seen anyone approaching my front door. No one did. And I would've heard that distinctive knock, no question. It never happened. Now I know for a fact Canada Post fudges that delivery thing. They go straight for the delivery notice, and we poor schmucks who've paid an exorbitant fee have to go trundling off to pick up our parcel, for they only make one delivery attempt. (According to them, all couriers only make one delivery attempt. So they're no different on the service scale.) If I don't pick up the parcel, back it goes to sender. Lovely. Remind me why I didn't go for the more expensive, guaranteed to be delivered to me option? Oh yeah, the money.
Ordered from Amazon; USPS said they tried to deliver but I wasn't home, so they left a notice.
The only thing is I was home all day (specifically because I planned out all my deliveries for my day off), and was no further than 10 feet from my door all day. Not surprisingly, there's no notice here. I should note that I also have two extremely paranoid dogs, so there's no way someone could have knocked without me hearing them go crazy.
After getting the run around by the (truly awful) automated phone system, I was able to hunt down the appropriate office and was told by the employee that I would have to wait until Monday for the delivery (while I'm at work).
I'm dumbfounded. I have roughly $1300 in computer parts (hopefully?) being delivered to my extremely visible front steps while I am at work (during Florida's rain season), and there's not a single person I can contact to set up a better option than just trying my (already proven to be horrible) luck. I felt like I did more than my part to insure a safe delivery by gluing myself to the living room, and it all seems to have been turned upside down by a dishonest employee. I work a lot and I'm not being figurative when I say I literally don't have free time during the business week to hunt down items I specifically paid to have delivered on a Saturday.
Enough of my bitching; the reason why I'm here is because I didn't insure the delivery, and I'm concerned that something shady is going on. Who do I call, or what do I do to nip this shit in the bud?